May 01, 2024, at 05:16 pm
I sold my fiverr account due to urgent money while my younger son was sick with a heart problem (VSD) and needed emergency open heart surgery. The order was completed 3/26/2023. The Middleman... Read moreI sold my fiverr account due to urgent money while my younger son was sick with a heart problem (VSD) and needed emergency open heart surgery. The order was completed 3/26/2023. The Middleman Order - Transaction ID: 8098669068
Then on 3/29/2023 I submitted my payoneer card info to receive the money. However, due to having a balance block issue, I couldn't receive the payment at that time and I told them to hold it. Then I managed one of my friends' Paypal address and added it as the payment option and asked several times from time to time to send the payment but they didn't answer, and just sent me an automatic message about the bank-to-bank transfer guide on 4/10/2023. They couldn't send it because of their PayPal limit issue and I came to know that later but I asked many times to help to get my payment. Then they sent the same message of bank-to-bank transfer on 10/30/2023 when I was in India for my child's surgery. I noticed this message in January 2024 and I asked them if it was okay to provide an Indian bank account because I live in Bangladesh and it's not available on their list for a bank-to-bank transfer. But there was no reply until 3/30/2024, 4 days after I wrote a review here on Site Jabber. Then I sent them an Indian bank account info for the payment but they told me to close the review that I had written. I removed that instantly believing them (check the images for the previous review screenshot) and sent them the correct bank info. On that review, they said "It's resolved and the payment is already sent" which is 100% not true.
So, after I provided the correct bank info I asked how long it could take to send the payment. The middleman told me on 3/31/24 "your payment is in queue. This will be released early next week" which is already gone but no payment received (The order status is now "Middleman Wallet Balance Cashout - Pending - Expedite from 4/09/2024).
Then I kept asking for my payment as the early next week was over but no answer yet from the middleman. Then I thought about contact in other ways. I messaged them on Telegram on 12 April and someone replied and told me to check the status of my payment ticket. Then, they canceled my cash out and gave the credit to my MM balance on 16 April. Then I cash out that again by providing the correct bank info yet there is no sign of my payment update, 12 days gone. I asked them on telegram support several times, then they showed up on 23 April on telegram and told me to have an update on that day but it has been 7 days over. They will keep telling you the same thing that it'll be updated today, shortly, so soon but their today and shortly wouldn't end ever. It seems like they are playing hide and seek with me which is very nasty to think about as a human.
So, I decided to give up and I did today, I gave up. It was so frustrating, annoying, and unbearable.
I already sold most of my assets for my child's treatment and surgery. I'm kind of a beggar now and still don't have any regular income. Living day by day borrowing money from friends and nearest people. Sometimes, I couldn't buy groceries to feed my family. I told them everything but they didn't care.
Think this, my money has been there for more than a year and now when I have provided the correct info what's wrong with sending the payment, it's not rocket science for sure. It's so sad for me to not have the payment as I'm having a very bad financial crisis now. But I gave up, it's better instead of going through unbearable frustration, pain, waiting, and tension given by them.
It's a horrible experience! I would love to give it less than 0 star rating. You (SiteJabber and other review websites) guys should add 0 stars for the rating too for this kind of service.
